HP Officejet 100 Mobile Bluetooth Printing Errors

In our testing and user reports, we have found a Bluetooth implementation problem within the Officejet 100 that may cause problems printing from some Windows Mobile and CE devices, while other similar devices print with great success. We believe this is a problem within the Officejet 100 printer because same devices running identical print jobs to many different HP and non-HP printers via Bluetooth print without error, but intermittently may hang when printing to Officejet 100.

HP has released firmware update for Officejet 100 which seems to fix the issue on many devices, including those we have tested, but we do have a user report of continued problems even using this new firmware. To try to fix this problem please go to link below, then download and install firmware to printer (if you have any questions or difficulties with this, please contact HP support directly - we are unable to answer questions related to firmware installation):

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=4231339&prodNameId=4231407&swEnvOID=219&swLang=8&mode=2&taskId=135&swItem=bi-99213-2